Are you a patient looking to use telehealth?

Here are the basics you need to know!

What to Expect From a Telehealth Visit

This video is from the Hawaii State Health Department.

CMS Coverage to Care (C2C) program

Coverage to Care (C2C) is an initiative, developed by the Centers for Medicare & Medicaid Services, to help you understand your health coverage and connect to primary care and the preventive services that are right for you, so you can live a long and healthy life. We understand health insurance can be a bit overwhelming and confusing at first, however there are many ways you can make the most of it.

C2C telehealth toolkit

Patients can find out the types of care they can receive through telehealth, how to prepare for an appointment, what to expect during a visit, and more.The toolkit is available in these languages: English, Arabic, Chinese, Haitian Creole, Korean, Russian, Spanish, Vietnamese

AARP’s Telehealth Center

This site contains many helpful patient resources about how to use telehealth.

If you are a health care provider, listen to this podcast from gpTRAC's Jonathan Neufeld for tips for how to best inform your patients about what to expect for their telehealth visit. All staff at the hospital should understand what the virtual patient expectation is and what they can do on their end to improve satisfaction and population health.